We usually offer SVG flies, which also include DXF, JPG, PNG and PDF downloads. Please see the product description for more information.
Files will be available for 72 hours, once payment is confirmed. Please download your files to a computer as the files can be large in size.
Our JPG files DO NOT have a transparent background. However, our PNG files are saved with a transparent background.
We understand that pricing is an important consideration for our customers. Our design bundles are curated with a focus on quality, uniqueness and versatility, which are all hand drawn using Procreate, and NOT AI GENERATED. We take pride in offering premium graphics, fonts, and templates that are thoughtfully created. The price reflects the time, effort, and expertise invested in producing high-quality resources that can elevate your creative projects.
We strive to provide a balance of affordability and quality, ensuring that our customers receive not just a quantity of files, but a collection of valuable and professionally crafted design resources.
We have an Etsy store alongside our website. We do not sell our work elsewhere. Unfortunately, online theft exists, but thanks to advances in AI, we make regular checks to see where our designs ends up. We take all necessary action to protect our hard work and our brand from being stolen.
There
can be
slight variations in colour between what you see on screen and the
final printed result, as screens and printers can differ.
Customers have used our files to create:
• T-shirts and clothing
• Home décor - wall art, cushion covers, pillow cases, wall decals
• Stationary, stickers, book covers, cards
• Website and Logo designs
• And much, much more!
We design our files primarily for Cricut and cutting machines. If you are using the associated software alongside your cutting machine, you will notice that our designs are detailed, with lots of "fiddly bits". For example, if a customer chooses to print the design on card at a smaller size, some of the "detail" might not print as expected, as it is simply too small to see.
We do not offer custom and personalised orders at the moment, as we are busy focusing on adding new products to our store. This service will be available late 2024.
Digital items are not eligible for returns, exchanges or cancellations.
Customers must make sure that the files we offer will work with their
software program and / or cutting machine, before making a purchase. Please read our Terms and Conditions for more information.
No - Our shop sells instant digital downloads. There is no physical shipping, and you will not receive any products in the mail.
We are happy to answer any questions customers may have, however technical support cannot be provided. Customers need to understand how to use our files before purchasing, and must have a working knowledge and understanding on how to use their software programs and/ or cutting machines.
Our files can be large in size. We recommend downloading the files to a computer instead of a phone or tablet. If you have tried this method and are still having issues, please let us know and we can email the files to you instead.
If your computer cannot open the file, it's possible that you're missing the required program for that particular file type.
Whilst we are happy to answer any questions customers may have, unfortunately technical support cannot be provided.
If you are unhappy with your purchase please contact us via email and we will be happy to help.
Our stores include:
https://www.thesvghub.com/
https://thesvghubdesigns.etsy.com/
https://thepnghub.etsy.com/
PRIVACY POLICY FOR "THE SVG HUB"
This Privacy Policy describes how and when The SVG Hub collects,
uses, and shares information when you purchase an item, contact us, or
otherwise use our services or its related sites and
services. This Privacy Policy does not apply to the practices of third parties
that we do not own or control, any third party
services you access through our website.
INFORMATION WE COLLECT
To fulfil your order, you must provide The SVG Hub with certain
information (which you authorised to provide to us), such as your
name, email address, postal address, payment information, and the
details of the product that you’re ordering. You may also choose to
provide us with additional personal information (for a custom order, for
example), if you contact us directly.
WHY WE NEED YOUR INFORMATION AND HOW WE USE IT
We rely on a number of legal bases to collect, use, and share your information, including:
★ as needed to provide our services, such as when we use your
information to fulfil your order, to settle disputes, or to provide
customer support;
★ when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
★ if necessary to comply with a legal obligation or court order or in
connection with a legal claim, such as retaining information about your
purchases if required by tax law; and
★ as necessary for the purpose of our legitimate interests, if those
legitimate interests are not overridden by your rights or interests,
such as 1) providing and improving our services. We use your information
to provide the services you requested and in our legitimate interest to
improve our services; and 2) Compliance with our Terms and Conditions. We use your information as necessary to comply with our
obligations under our Terms and Conditions and conditions of use regarding our website and products.
INFORMATION SHARING AND DISCLOSURE
Information about our customers is important to our business. We share
your personal information for very limited reasons and in limited
circumstances, as follows:
★ Service Providers - We engage certain trusted third parties to perform
functions and provide services to our shop, such as delivery companies.
We will share your personal information with these third parties, but
only to the extent necessary to perform these services.
★ Business Transfers - If we sell or merge our business, we may disclose
your information as part of that transaction, only to the extent
permitted by law.
★ Compliance with laws - We may collect, use, retain, and share your
information if we have a good faith belief that it is reasonably
necessary to: (a) respond to legal process or to government requests;
(b) enforce our agreements, terms and policies; (c) prevent,
investigate, and address fraud and other illegal activity, security, or
technical issues; or (d) protect the rights, property, and safety of our
customers, or others.
DATA RETENTION
We retain your personal information only for as long as necessary to
provide you with our services and as described in our Privacy Policy.
However, we may also be required to retain this information to comply
with our legal and regulatory obligations, to resolve disputes, and to
enforce our agreements. We generally keep your data for the following
time period: 4 years.
TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
We may store and process your information through third-party hosting
services in the US and other jurisdictions. As a result, we may transfer
your personal information to a jurisdiction with different data
protection and government surveillance laws than your jurisdiction.
YOUR RIGHTS
If you reside in certain territories, including the EU, you have a
number of rights in relation to your personal information. While some of
these rights apply generally, certain rights apply only in certain
limited cases. We describe these rights below:
★ Accessing - You may have the right to access and receive a copy of the
personal information we hold about you by contacting us using the
contact information below.
★ Changing, restricting, deleting - You may also have rights to change,
restrict our use of, or delete your personal information. Absent
exceptional circumstances (like where we are required to store data for
legal reasons) we will generally delete your personal information upon
request.
★ Objecting - You can object to (i) our processing of some of your
information based on our legitimate interests and (ii) receiving
marketing messages from us after providing your express consent to
receive them. In such cases, we will delete your personal information
unless we have compelling and legitimate grounds to continue using that
information or if it is needed for legal reasons.
★ Complaints - If you reside in the EU and wish to raise a concern about
our use of your information (and without prejudice to any other rights
you may have), you have the right to do so with your local data
protection authority.
HOW TO CONTACT THE SVG HUB
For purposes of EU data protection law, The SVG Hub is the data
controller of your personal information. If you have any questions or
concerns, you may contact us here.